Privacy Policy

We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our automotive services including maintenance, insurance, rentals, and other vehicle-related offerings. If you have any questions or concerns about our policy or our practices with regards to your personal information, please contact us at support@autox.com.

Information We Collect

We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products and services, when you participate in activities on the website, or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with us and the website, the choices you make, and the products and features you use. The personal information we collect can include the following:

• Personal Information Provided by You: We collect names; phone numbers; email addresses; mailing addresses; and other similar information.
• Vehicle Data: We collect data related to your vehicle, such as vehicle identification number (VIN), make, model, year, and other related information.
• Location Data: We collect location information when you use our services to provide you with relevant offerings in your area and to improve our service delivery.
• Payment Information: When you make purchases through our services, we collect payment details necessary to process your transaction. We do not store complete payment information on our servers.

How We Use Your Information

We use personal information collected via our website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations under Nigerian data protection laws. We indicate the specific processing grounds we rely on next to each purpose listed below:

1. To facilitate account creation and authentication process.
2. To provide, operate, and maintain our automotive services.
3. To process and complete transactions, and send related information including transaction confirmations and invoices.
4. To send administrative information to you, such as vehicle service reminders, policy updates, or important notices.
5. To send you marketing and promotional communications about our services with your consent.
6. To personalize your experience and deliver content relevant to your automotive needs.
7. To request feedback and continuously improve our services.
8. To protect our services and ensure the security of your information.
9. To enforce our terms, conditions, and policies for business purposes, to comply with legal and regulatory requirements or in connection with our contract.
10. To respond to legal requests and prevent fraud or other harmful activities.

Retention of Your Information

We will retain your personal information for as long as you maintain a registered account with us and as needed to provide you with our services. If you close your account or request that we delete your information, we will delete or anonymize your personal information, except where we are required to maintain certain information for legal, regulatory, tax, accounting, or other legitimate business purposes.

Your Data Protection Rights

You have the following data protection rights:

• Access: You have the right to request copies of your personal information.
• Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Erasure: You have the right to request that we erase your personal information, under certain conditions.

To exercise any of these rights, please contact us using the contact information provided below.

Sharing Your Information

We do not share your personal information with third parties for marketing purposes. We may process or share your data that we hold based on the following legal basis:

• Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
• Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
• Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable Nigerian law, governmental requests, a judicial proceeding, court order, or legal process.

Security of Your Information

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our website is at your own risk. You should only access the services within a secure environment.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have questions or comments about this policy, you may email us at support@autox.com